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Shipping and Delivery

What to expect with airline travel,,,

Buster Brown patiently waiting to board
Shipping Request

Your request has been sent. Please allow up to 48 hours for your flight confirmation.

Although it would be ideal if all families had the time to visit us when picking up their new puppies, life and logistics doesn't always allow this. We have successfully shipped puppies for two decades and only work with the best licensed pet professionals when trusting our precious puppies to travel from our home to yours.  When possible we make arrangements to hand deliver our puppies as a first option, but we also work with all the major airlines to provide a secure and safe trip in the least travel time available. Only in extreme circumstances due to weather or location issues would we ever consider ground transport where the puppies will be traveling longer than 8 hours.  We will work with all families to provide the best option for your family and your new puppy. We have never failed to get our puppies to their new homes, even when shipping internationally or dealing with inclement weather.

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Once you have secured your puppy by deposit, we will start making the travel arrangements.  When using air transport you will complete form below to submit your receiving information and we typically know your flight itinerary within 48 hours.  You will receive a flight confirmation email containing your airway bill number to track your flight and check for delays when the day arrives.  Most flights will be booked for Tuesday or Thursday arrival, but some exceptions may apply. Once you have received your flight confirmation please go over it to double check everything is correct incase any corrections need to made prior to the flight. On the day of the flight your puppy will travel in his own private airline approved crate that he has been acclimated to the week prior to his departure. This crate is his to keep forever and often helps their transition by giving them a familiar place from home. When picking your new puppy up, please be at the designated pick-up location  provided in the email with a valid photo ID within 30 minutes of the flight arrival time. Your puppy will not immediately be available as they are transported specially and must be carried to you. 

All transportation is subject to delays out of our control such as weather or travel conditions.  If this occurs, your puppy will be rebooked on the next available time.

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Please make sure before paying for airline shipping that we have confirmed we can find a flight to your designated airport of choice.  Since Covid's first pet shipping shut down March 31,2020 there has been limited flight availability due to the changes in aircraft used for some flights.

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SHIPPING FEES $575

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